Privacy Policy

1. Introduction

SoccerLeaguezone Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.soccerleaguezone.com (the "Site") or participate in our soccer training programs and services.

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable provincial privacy laws in Canada. By accessing or using our Site or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our programs or services
• Fill out forms on our website
• Subscribe to our newsletter
• Contact us via email, phone, or other communication channels
• Participate in surveys, promotions, or events

The personal information we collect may include:

• Full name
• Contact information (email address, phone number, mailing address)
• Date of birth (for age-appropriate program placement)
• Emergency contact information
• Health information relevant to participation in physical activities
• Payment information
• Player performance data and evaluations
• Photographs and videos of training sessions and events

2.2 Information About Children

We take special precautions when collecting information from children under 13 years of age. We collect personal information from children only with the express consent of a parent or guardian. If you believe we have collected personal information from a child under 13 without proper consent, please contact us immediately at privacy@soccerleaguezone.com.

2.3 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on those pages
• Referring website
• Click patterns and interactions with our Site

2.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our Site. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

3.1 Providing and Managing Services

• Processing registrations and payments
• Organizing training sessions and programs
• Communicating about schedules, changes, and important information
• Responding to inquiries and providing customer support
• Tracking player development and providing feedback

3.2 Improving Our Services

• Analyzing usage patterns to enhance our Site and services
• Developing new programs and offerings
• Conducting research and surveys to gather feedback
• Troubleshooting technical issues

3.3 Marketing and Communication

• Sending newsletters and promotional materials (with your consent)
• Notifying you about special events and opportunities
• Providing information about relevant programs and services

3.4 Legal and Operational Purposes

• Complying with legal obligations
• Enforcing our terms and policies
• Protecting against fraudulent, unauthorized, or illegal activity
• Ensuring the safety and security of our participants and staff

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer service. These service providers are contractually obligated to protect your information and may only use it as directed by us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information with third parties when you have given us your express consent to do so.

4.5 De-identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We maintain security protocols that include:

• Encryption of sensitive information
• Secure network architecture and firewalls
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection practices

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

6.1 Access and Correction

You have the right to access, review, and update your personal information in our records. You may request a copy of the personal information we hold about you and correct any inaccuracies by contacting us at privacy@soccerleaguezone.com.

6.2 Withdrawal of Consent

You may withdraw your consent to our collection, use, and disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may affect our ability to provide you with certain services.

6.3 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you administrative communications regarding your account or services.

6.4 Cookies and Tracking Technologies

You can manage your cookie preferences through our cookie consent tool or by adjusting your browser settings. For more information, please see our Cookie Policy.

7. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party services you access through our Site.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. By using our Site or services, you consent to the transfer of your information to countries outside of Canada, including the United States, where our service providers may be located.

When we transfer your personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including entering into standard contractual clauses with our service providers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Site and changing the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Privacy Officer
SoccerLeaguezone Academy
10320 146 St, Surrey, BC V3R 3T3
Canada
Email: privacy@soccerleaguezone.com
Phone: +1 (604) 262-1257

We will respond to your inquiry as soon as possible and within the timeframes required by applicable law.